At Art of Pilates ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (artofpilates.tokyo) and tell you about your privacy rights and how the law protects you.

This website is operated from Indonesia and complies with Indonesian Personal Data Protection Law (UU PDP - Undang-Undang Perlindungan Data Pribadi).

1. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers (specifically for WhatsApp authentication).
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
• Usage Data: includes information about how you use our website, products and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new subscriber or customer.
• To process and deliver your orders (including managing payments, fees and charges).
• To manage our relationship with you (including notifying you about changes to our terms or privacy policy).
• To enable you to partake in a prize draw, competition or complete a survey.
• To improve our website, products/services, marketing, customer relationships and experiences.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

3. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account data: Retained for the duration of your account plus 3 years after account closure.
• Transaction records: Retained for 7 years as required by Indonesian law.
• Marketing data: Retained until you withdraw consent or unsubscribe.

6. International Data Transfers

Your personal data may be transferred to and stored on servers located outside Indonesia, including in Japan. We ensure that appropriate safeguards are in place to protect your data in accordance with Indonesian law.

7. Your Legal Rights

Under Indonesian Personal Data Protection Law and other applicable data protection laws, you have rights including:

• Right to Access: Request access to your personal data.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restriction: Request restriction of processing your personal data.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Object: Object to processing of your personal data.
• Right to Withdraw Consent: Withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website is not intended for children under 17 years of age. We do not knowingly collect personal data from children under 17. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, or wish to exercise your legal rights, please contact us at:
WhatsApp: +62 812 8686 8054
Address: Citywalk Elvee Lt. 2, Jalan Jend. Sudirman (Samping Holycow), Tangerang, Banten, Indonesia
(Location at Citywalk Elvee UG Floor upside Ranch Market)